Yha Cardiff Central

I liked the peace and quiet was very relaxing. Also the bathroom was excellent.

It would be good to have room service, and to have some type of food available other than a vending machine. Also 1 pilloe per person is not enough

It was friendly ...

well To call international from there was really expensive..there are all kinds of affordable plans they could be on to keep the cost down...I travel alone and keeping in contact with home is important..but to pay $2.50 a minute was not just not right...I can call from the USA anywhere in the world for a small monthly fee they should be able to do the same.....when they list a dressed salad on the menu and it comes out as just plain lettuce and some veggies with out dressing of some kind , that could be easily fixed...it is not a major thing but would add to a person`s over all better experience

The friendliness of the staff as you entered the Hotel. The cleanliness & general appearance.

comfortable bedrooms, good breakfast friendly staff large carpark vale for money

Trying to find it !! Tom Tom was sending me to IBIS you need to add the street number of saying its near VW dealership or put up AA type sign

The room was good and clean and had appropriate facilities.

The breakfast was disgusting, very poor quality. Some staff were quite strange. Not good location.

The best parts of this Hotel are: 1) The staff are excellent and friendly. 2) The Breakfast is good and value for mone 3) The Hotel was value for money. But; Our stay could have been enhanced by a better Heating System, on cold and wet days our room comfort level could have been much better.

Walking distance to city centre, reception staff friendly and helpful

Bed very uncomfortable and noisy. Additional parking charge for paying guests.

The reception staffs were welcoming and nothing seemed to be too much trouble. Suffering from a heavy cold I had requested the heating in my room turned up prior to my arrival. Entering the room after a rather tiresome, long day, I found it to be warm, clean, relaxing and spacious.

Down side to the hotel the reception, dining area reminded me of the college canteen, not so relaxing and full of students.

Basic and clean.

Got confused when booking Mercure Cardiff Centre Hotel. During my last stay in Cardiff I noticed the other Mercure and thought the location was good. In fact I was hoping to be in the "center" of Cardiff where there is another Mercure. Did not realised that they are 2 Mercure in Cardiff ! May be the name Centre Hotel should be changed. Also we did not have a car so you are a bit far when walking as we did.

Clean, helpful staff....did the job

Breakfast was poor & the coffee (if thats what you could call it!!) from the machine at breakfast was undrinkable. Didnt like the fact that you couldnt open any windows as the room was way to hot & the aircon sounded like concorde flying overhead. Beds were not the comfiest. Also the hotel was a little difficult to find.

It was convenient for getting into the town center. The bathroom was great!

Our room had no towels and could have done with a lick of paint!

I liked the fact that we had two double beds in the room - very comfortable.

Breakfast in the mornings. It was self service, but the cutlery tray was not kept topped up. We had to ask for knives and forks and when we did, were met with a grunt. We couldn't get a fried egg, again we asked if we could and were told we couldn't in a very dismissive manner by one of the staff members. All the cooked breakfast consisted of was scrambled egg, bacon, sausages and beans, which you helped yourself to. It's a shame they didn't have more options, such as fried eggs, mushrooms, tomatoes etc. The safe in our room didn't work, the previous resident had locked it so we couldn't set our own code. We asked at reception for the code to be reset on our first day and our request was never dealt with.

Decent sized room, value for money clean with friendly staff.

friendly and helpful staff, clean room and central location

over all good value for money.

breakfast could be served warmer